A college which operates in England and Wales has become the first in the country, since the change in Ofsted inspections, to hold outstanding ratings for both its care and education from Care Quality Commission.
National Star College, a national centre of excellence which enables young people with complex disabilities and learning difficulties prepare for adulthood, has earned the top ratings following Care Quality Commission and Ofsted inspections. It was marked outstanding in every category on both reports.
Both reports praised National Star for its outstanding level of care and education and its safe environment.
The unannounced Care Quality Commission inspection at its Ullenwood campus, near Cheltenham, praised National Star for its quest to improve students’ lives whilst the Ofsted report said the young people thrived there. National Star College was focused on individual needs and true to its vision of promoting a world in which people with disabilities realise their potential as equal and active citizens in control of their lives, according to the Care Quality Commission.
The Care Quality Commission inspectors said":
“People and carers spoke overwhelmingly of the positive support, guidance and healthcare interventions people had received. They were full of praise for the staff in terms of their kindness and compassion.”
The inspection looked at the charity’s residential accommodation, healthcare provision and the care and support. It said young people’s needs were met to a very high standard and personalised care plans resulted in improvements to students’ health, wellbeing and abilities, leading to them achieving greater independence.
National Star takes young people from across the UK. It provides residential-based education programmes at its campus in Ullenwood, as well as day provision in Mamhilad, Wales and Hereford.
The charity’s ‘outstanding overall’ Ofsted report noted that students developed excellent communication skills, improving their ability to express their choices and gaining an understanding of their individual value.
The Ofsted inspectors said:
“Learning staff, therapists and other professionals work together exceptionally well; they ensure that all students receive a fully personalised programme where care, physical, emotional and learning needs are fully integrated for each individual.”
The Ofsted report said students with high levels of anxiety or poor mental health thrived at the college thanks to working with highly-effective therapists, while others achieved qualifications and gold Duke of Edinburgh awards.
It added that the staff’s “very high expectations and ambitions” for students resulted in them becoming more independent and able to influence their future lives.
The CQC also praised the charity’s staff, saying they promoted a culture where anything was possible and were constantly looking for ideas on how to improve young people’s quality of life.